LOGISTICS & SUPPLY CHAIN MANAGEMENT

Course Content

PART I: INTRODUCTION AND PLANNING

CHAPTER 1 Business Logistics/ supply chain – A Vital Subject

Introduction

  1. Business Logistics Defined
  2. The Supply Chain
  3. The Activity Mix
  4. Importance of Logistics/ Supply Chain
    • Costs are significant
    • Logistics customer service Expectations Are increasing
    • Supply and Distribution Lines Are Lengthening with greater complexity
    • Logistics/ SC is important to Strategy
    • Logistics/ SC Adds Significant customer value
    • Customer Increasingly want Quick, customized Response
    • Logistics/ SC in nonmanufacturing Areas
    • Service Industry
    • Military
    • Environment
  5. Business Logistics/ Supply Chain in the Firm
  6. Objectives of business Logistics/ Supply Chain

Questions and Problems

Examples of good Logistics/Supply chain strategy, or Lack thereof

CHAPTER 2 Logistics/ supply Chain Strategy and Planning

  1. Corporate Strategy
  2. Logistics/ SC strategy
  3. Logistics/ SC Planning
    • Levels of Planning
    • Major Planning Areas
    • Conceptualizing the Logistics/ SC Planning problem
    • When to plan
    • Guidelines for Strategy Formulation
  4. Selecting the Proper Channel Strategy
  5. Measuring Strategy Performance
  6. Cash flow
  7. Savings
  8. Return on investment
  9. Concluding Comments

    Questions

    PART II: CUSTOMER SERVICE GOALS

    CHAPTER 3 The Logistics/ Supply chain Product

    1. Nature of the Logistics/ Supply Chain Product
      • Classifying Products
      • The product cycle
    2. The 80 - 20 Curve
    3. Product Characteristics
      • Weight – bulk Ratio
      • Value – weight ratio
      • Substitutability
      • Risk characteristics
    4. Product Packaging
    5. Product pricing
      • Geographic pricing Methods
    6. Some Legal Concerns
    7. Incentive Pricing Arrangements
      • Quantity discounts
      • The deal

    Concluding Comments

    Questions

    CHAPTER 4 Logistics/ Supply Chain Customer Service

    1. Customer Service Defined
      • Customer service elements
      • Relative importance of service elements
    2. Order Cycle Time
      • Adjustments to order cycle Time
    3. Importance of Logistics/ SC Customer Service
      • Service effects on sales
      • Service effects on customer patronage
    4. Defining a Sales – Service Relationship
    5. Modelling the sales – service Relationship
      • Two – points method
      • Before – after Experiments
      • Game playing
      • Buyer Surveys
    6. Cost versus Service
    7. Determining optimum service Levels
      • Theory
      • Practice
    8. Service Variability
      • Loss function
      • Information substitution
    9. Service as a constraint
    10. Measuring Service
    11. Service contingencies
      • System Breakdown
      • Product Recall

    Concluding Comments

    Questions

    CHAPTER 5 Order processing and information systems

    1. Defining Order Processing
      • Order preparation
      • Order Transmittal
      • Order Entry
      • Order filling
      • Order Status Reporting
    2. Order –processing Examples
      • Industrial Order Processing
      • Retail Order processing
      • Retail order processing
      • Web- based channel order Planning
    3. Other factors Affecting Order – Processing Time
      • Processing Priorities
      • Parallel Versus sequential Processing
      • Order – Filling accuracy
      • Order Batching
      • Lot sizing
      • Shipment Consolidating
    4. The Logistics information system
      • Function
      • Internal operation
    5. Information System Examples
      • A Retail system
      • A vendor – Managed inventory
      • E- Commerce
      • A Decision support System
    6. Concluding Comments

      Questions

    PART III: TRANSPORT STRATEGY

    CHAPTER 6 Transport Fundamentals

    1. Importance of an effective Transportation System
      • Greater competition
      • Economics of Scale
      • Reduced prices
    2. Service Choices and Their Characteristics
      • Price
      • Transit time and variability
      • Loss and damage
    3. Single – service Choices
      • Rail
      • Truck
      • Air
      • Water
      • Pipeline
    4. Intermodal Services
      • Trailer on flatcar
      • Agencies and small shipment Services
      • Agents
      • Small – Shipment services
    5. Company Controlled Transportation
    6. International Transportation
      • Overview
      • Physical plant
      • Agencies and Services
    7. Transport Costs Characteristics
      • Variable and fixed costs
      • Common or joint costs
      • Cost Characteristics by Mode
    8. Rate Profiles
      • Volume – Related rates
      • Distance – Related rates
      • Demand – Related rates
    9. Line – Haul Rates
      • By Products
      • By shipment size
      • By Route
      • Miscellaneous Rates
    10. Special Service charges
      • Special Line – Haul services
      • Terminal Services
    11. Private Carrier Costing
    12. Documentation
      • Bill of Lading
      • Freight Bill
      • Freight Claims
    13. International Transport documentation
      • Exporting
      • Importing

    Concluding Comments

    Questions

    CHAPTER 7 TRANSPORT DECISIONS

    1. Transport Services Selection
      • Basic cost Trade – offs
      • Competitive considerations
      • Appraisal of selection methods
    2. Vehicle Routing
      • Separate and single Origin and Destination points
      • Multiple Origin and Destination points
      • Coincident Origin and Destination Points
    3. Vehicle Routing and Scheduling
      • Principles for Good routing and scheduling
      • Methods for Routing and scheduling
      • Route Sequencing
      • Implementation of vehicle Routing and scheduling Methods
      • Ship Routing and Scheduling

    Concluding Comments

    Questions

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